Need help with an order, a delivery, or choosing seeds? Email the Grassfarmer team and we will help you find the right answer.
Get in touch
Talk to the Grassfarmer team.
For order questions, include your order ID. For seed or germination questions, share the variety and any details that will help us understand what happened.
Email support
support@grassfarmer.com
Please do not email card numbers, bank credentials, passwords, or crypto wallet keys.
A few helpful details
Send us the details that match your question.
Orders and payment
Include your order ID so we can check the order. See Ordering and payment for payment and refund details.
Shipping and delivery
Share your order ID and tracking number if you have one. Read the delivery estimates and reshipment terms on Shipping and delivery.
Seed and germination
Include the variety, lot code, sowing date, and growing conditions. Our Germination guarantee explains how to request help.
Privacy questions
Email us with “Privacy request” in the subject. See our Privacy policy for information about how we handle personal information.